BladeSystem, ProLiant Servers and Software

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Duration : 1 day

Attendance is a pre-requisite for 143135 and/or 115710

Exam  : N/A

Overview

Service Fundamentals training focuses on those methods, practices, and service considerations that are common to servicing either ProLiant ML/DL/SL or HP BladeSystem products. The course provides the essential knowledge required to return the HP server or its components to their operational state as shipped from the factory; and to run any HP provided diagnostics for problem identification/isolation.

It also assists in preparation for both the Accredited Platform Specialist (APS) certification exams; ProLiant ML/DL/SL servers and the HP BladeSystem.

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Audience

This course is intended for first and second level support professionals who are responsible for servicing and supporting ProLiant ML/DL/SL and Blade Server products

Pre-requisites

• CompTIA Server+ certification and first or second line support experience
• ProLiant Server basics web-based course (70980)
• HP ProLiant Family web-based course (75981)

Objectives

Provides a foundation of knowledge that is common to both ProLiant ML/DL/SL Server and HP BladeSystem products. Describes service information resources and how to access them and provides an overview of the Systems Insight Manager and HP Troubleshooting methods. Assists in preparation for both the Accredited Platform Specialist (APS) certification exams; ProLiant ML/DL/SL servers and the HP BladeSystem. When used stand-alone as a text-based reference it also assists in preparation for the AIS certification without requiring an AIS candidate to attend APS Service training.

The APS is no longer a required pre-requisite for AIS accreditation. The Service Fundamentals can be used as a text-based reference for those who will pursue only an AIS accreditation.

The Accredited Platform Specialist is expected to be able to return the HP server or its components to their operational state as shipped from the factory. The HP server components must pass POST routines and be made available for software load. The APS certification level is not responsible for the initial software load but is responsible for driver loads/updates and ROM loads/updates. They are also expected to run any HP provided diagnostics for problem identification/isolation including System Insight Manager to view alert conditions and properly identify the affected sub-assembly and perform repair/replacement procedures

 

143086 01/10

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To make an enquiry please click the dates below to send us your details.

Course Code

Title

Venue

Days

Price (ex vat)

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

143086 (APS)

HP Service Fundamentals (2010)

H

1

£305 €397

1st

26th

2nd

Please note: all prices quoted exclude VAT, which will be charged at the current UK rate.
Please note that exchange rate fluctuations will be taken into account.